On this page you will find testimonials from some of our happy valued clients.
Madaisky & Company
“Frank, at Roadrunner IT Solutions, pays particular attention to detail, and understands whatever computer issue is at hand. He provides a prompt, thorough computer service and takes the time to clearly explain everything before and after the issue. In particular, our law firm required immediate assistance to an issue wherein Frank supported us remotely and provided us with an immediate solution before attending on-site to ensure it wouldn’t occur again. Frank has consistently exceeded my expectations in regards to his knowledge, speed and professionalism during every support session. He has maximized the functionality of my computer systems over the past ten years, and has literally never let me down. I would recommend Roadrunner IT Solutions without hesitation to anyone who wants a professional and functional computer system.”
Madaisky & Company – Canadian Law Firm
New Car Dealers Association of BC
“We have used Frank Remenik’s services as an IT consultant for on-site support services, network consulting, backup support/installations, and system integration. He provides an excellent, thorough service and delivers on time. From managing our Exchange server to dealing with new equipment acquisitions, setup and maintenance, Frank is always quick to respond, friendly and efficient. Highly recommended.”
New Car Dealers Association of BC – Canadian Automobile Dealers Association
Capeda Medical Clinic Inc.
“Frank Remenik at Roadrunner I.T. Solutions has been our IT representative for the past three years. Frank is always very pleasant when he arrives at our site. He asks questions regarding our particular needs and/or problems. Frank analyzes our situation and is quick to offer solutions. His suggestions are always very cost effective, which we appreciate.
Frank’s response time to emails and phone calls is excellent and very quick. If possible, Frank tries to walk us through solutions over the phone. He has unlimited patience when it comes to guiding us through procedures over the phone with our computers and network related issues. Frank is very professional and goes out of his way to help us.”
Capeda Medical Clinic Inc. – Delta Medical Clinic
Walnut Grove Auto Tech
“Frank really helped me out when I was in a jam. Fast friendly and courteous service, time is money in business and he got me up and running quickly.”
Walnut Grove Auto Tech – Automotive Repair Shop
Eagle ESL Consulting
“Frank Remenik of Roadrunner IT Solutions has been invaluable to me as a business owner needing to set up, update, and maintain my computer and networking aspects to run my company effectively. I am grateful that I hired Frank who tirelessly, patiently, and efficiently worked and assisted me with sourcing out various options in dealing with my computer issues. Not only does he “do” what is needed but he goes beyond that, he explains and teaches the what and why of computers, networks, iPhones, business card scanners, etc. all of which, I need to run my business smoothly. I dropped my very expensive laptop on the ground and Frank worked quickly and efficiently to get it up and running with the least amount of disturbance to my company’s operation. I highly recommend Frank Remenik to be your IT solution.”
Eagle ESL Consulting
Medallion Cremation Urn Vaults
“My wife first witnessed Frank’s skills & work ethic at her workplace where he was the IT Consultant for her employer who had several locations in different geographical areas around metro Vancouver. Consequently, when my wife wanted to purchase a new desktop for her home / office, since Frank had already demonstrated his experience, knowledge & integrity, she contacted Frank. He not only purchased and installed the hardware & software, but also spent the necessary time to train / assist my wife to use and understand the features & benefits of her new computer. Whenever she had “issues”, Frank has always been available in person or online to take the necessary corrective action.
Although I have been using a laptop in business for 20 years, I still have only a basic understanding of computer technology and do not need / want to know all the technical details. I was looking for a competent, trustworthy individual and someone that could communicate with me without using just “geek” language. Someone who would take the time to explain things so that I would understand the basics was also important. I also needed someone who was capable of understanding me, my perceived needs / issues and most importantly, the person had to be capable of doing all the technical “work” through to completion in order to make things perform properly since my skills are limited.
I work for a very small company that has one laptop and no IT “experts” on staff. With only one laptop in the company, I rely on all the information in my laptop & need to ensure that it is always correct, current and readily available to do my job. I met Frank in person back in 2012 when I needed someone to do a relatively simple thing for anyone with IT knowledge, setting up external backup storage for my business laptop. He not only completed this project, but also several others as needed. Most importantly and for my peace of mind, he has become my IT “expert” for all the technical needs / issues regarding my laptop and other business related matters. I can always count on him to provide “hands on” assistance or recommendations when I need it. In addition, we do not have a webmaster for our two company websites, but I plan to seek Frank’s assistance / guidance in this area in the future.
If you are looking for long term, on-going support & recommendations for your technology needs, you will receive full value for your investment by choosing Frank Remenik at Roadrunner IT Solutions.”
Medallion Cremation Urn Vaults
Burquitlam Senior Housing Society
“Frank was suggested to us as an alternative to our then computer tech, as Frank was highly recommended by another business person; we decided to get Frank to do some work for us at our Non-Profit Housing Society, the Burquitlam Senior Housing Society in Coquitlam, BC. Since then, Frank has done all our work and according to the management at our Society, Frank has become the absolute go-to-guy for any computer related issues. If the issue is not in Frank’s realm of expertise, he has brought his own people in to do the work necessary. Not only is Frank doing our Society work, he is also does work for me on my personal computer, and has proven to be a great source of knowledge when asked any computer or network related questions.”
Burquitlam Senior Housing Society Coquitlam, BC
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