Frank Remenik at Roadrunner I.T. Solutions has been our IT representative for the past three years. Frank is always very pleasant when he arrives at our site. He asks questions regarding our particular needs and/or problems. Frank analyzes our situation and is quick to offer solutions. His suggestions are always very cost effective, which we appreciate.
Frank’s response time to emails and phone calls is excellent and very quick. If possible, Frank tries to walk us through solutions over the phone. He has unlimited patience when it comes to guiding us through procedures over the phone with our computers and network related issues. Frank is very professional and goes out of his way to help us.